自动搅拌车售前三件事

Three things before the sale of automatic mixer

1. 根据客户实际需求情况，提供科学设备选型服务；

1. Provide scientific equipment selection services according to the actual needs of customers;

2. 科学合理规划场地，提供建站技术方案、图纸；

2. Scientifically and reasonably plan the site and provide the technical scheme and drawings for the construction of the station;

3. 常用配件大礼包（衬板、叶片、电磁阀、线圈等）。

3. Gift bag of common accessories (lining plate, blade, solenoid valve, coil, etc.).

自动搅拌车售中三服务

Three service of automatic mixer

1. 全程参与——设备操作人员全程参与设备安装；

1. Whole process participation - equipment operators participate in the whole process of equipment installation;

2. 全员培训；

2. Full staff training;

① 参与人员：老板、使用者、站长和操作人员；

① Participants: boss, user, station master and operator;

② 培训内容：整套站的工作原理、常见故障排除和设备的日常维修保养（编制《设备使用、维修、保养手册》）；

② Training contents: working principle, common troubleshooting and daily maintenance of equipment of the whole station (preparation of equipment use, maintenance and maintenance manual);

③ 考核方式：理论考试+实战模拟；

③ Assessment method: theoretical examination + practical simulation;

3. 全员考核：老板、使用者、站长和操作人员。

3. Full staff assessment: boss, user, station master and operator.

自动搅拌车售后三联动

After sales three linkage of automatic mixer

1. 10分钟响应——接到客户电话后，10分钟内响应；

1. Respond within 10 minutes - respond within 10 minutes after receiving the customer's call;

2. 30分钟内给处理方案；

2. Provide treatment plan within 30 minutes;

① 电话：对于一些小故障，电话指导；

① Telephone solution: for some minor faults, telephone guidance and solution;

② 视频：对于一些简单的故障通过观看视频自行或者视频远程指导；

② Video solution: for some simple faults, they can be solved by watching video or video remote guidance;

③ 现场：24小时到达客户现场；

③ On site solution: arrive at the customer's site within 24 hours;

3. 设备周岁生日进行技术检修回访。

3. Return visit for technical maintenance on the first birthday of the equipment.